TERMS OF SERVICE

Effective date: September 13, 2026

1. Overview and Acceptance

These Terms of Service (the “Terms”) govern your access to and use of the Big Package Clothing Co. website, online store, content, products, and related services (collectively, the “Services”). The terms “Big Package Clothing Co.,” “we,” “us,” and “our” refer to the business operating this store. Our store is hosted by Shopify, which provides the ecommerce platform that enables us to offer the Services.

By accessing or using the Services, creating an account, or placing an order, you agree to these Terms, our [Privacy Policy], [Refund Policy], and [Shipping Policy], each incorporated into these Terms by reference. If you do not agree, do not use the Services or place an order.

You represent that you are at least the age of majority where you live or are using the Services with the permission and supervision of a parent or legal guardian.

Nothing in these Terms limits any consumer right or remedy that cannot lawfully be limited or waived.

2. Accounts and Information

You agree to provide accurate, current, and complete account, billing, payment, and shipping information. You are responsible for protecting your account credentials and for activity under your account. Notify us promptly if you suspect unauthorized use. We may refuse, suspend, or terminate accounts or transactions reasonably suspected to involve fraud, abuse, unlawful conduct, or a violation of these Terms.

3. Products and Product Information

We try to describe and display products accurately. Actual colors, scale, placement, texture, and appearance may vary due to screen settings, garment characteristics, manufacturing processes, and reasonable production tolerances. Minor variations that do not materially affect the product’s intended use are not defects, except where applicable law provides otherwise.

Product descriptions, prices, availability, and designs may be changed or discontinued without notice. We may limit sales by person, household, location, or quantity.

Follow all product labels, care instructions, size information, and warnings. Inspect products before use. Stop using a product and contact us if it appears damaged, unsafe, or defective. You assume risks arising from use contrary to instructions, misuse, alteration, unauthorized repair, improper laundering or care, or use for an unintended purpose, except to the extent caused by us or otherwise prohibited by law.

4. Orders; Acceptance; Cancellation

Submitting an order is an offer to purchase. An automated confirmation acknowledges receipt but does not necessarily constitute acceptance. We may accept, reject, limit, or cancel an order for legitimate reasons, including suspected fraud, inventory or production problems, pricing or description errors, legal restrictions, or inability to deliver. If we cancel after payment, we will refund the amount charged for the cancelled item or order.

Because products are generally produced after an order is submitted, changes or voluntary cancellations may not be possible once production begins. Your statutory cancellation rights, if any, are not affected.

Products are sold for personal or household use unless we agree otherwise in writing. You may not purchase products for unauthorized resale, export, or unlawful use.

5. Prices, Payment, Taxes, and Import Charges

Prices and promotions may change without notice. You agree to pay the price, shipping charges, taxes, and other amounts shown at checkout. You represent that you are authorized to use the selected payment method.

Unless stated otherwise at checkout, international customers are responsible for customs duties, import taxes, brokerage fees, and similar government charges. We are not responsible for delays caused by customs. We will not misstate a shipment’s value or mark a commercial order as a gift.

If a price or product description contains an obvious material error, we may correct it and cancel the affected order, providing a refund if payment was collected, subject to applicable law.

6. Shipping, Delivery, and Risk of Loss

Processing and delivery dates are estimates unless expressly guaranteed. We are not responsible for carrier, customs, weather, labor, or other delays outside our reasonable control, but we will comply with laws governing delayed shipments, cancellation, refunds, delivery, and risk of loss.

Risk of loss and title transfer at the time required by applicable law. No statement in these Terms transfers risk to a consumer earlier than applicable law permits.

You are responsible for providing a complete and accurate delivery address. Additional costs caused by an incorrect or incomplete address may be charged to you where permitted by law. Our [Shipping Policy] and [Refund Policy] provide further details.

7. Returns, Refunds, and Consumer Rights

Returns, replacements, and refunds are governed by our [Refund Policy]. Our voluntary policy does not replace, restrict, or shorten any non-waivable legal right concerning defective, unsafe, misdescribed, undelivered, or nonconforming goods or any mandatory cooling-off or withdrawal right.

8. Ownership and Permitted Use

The Services and their text, graphics, photographs, artwork, videos, audio, logos, designs, compilation, and other content are owned by or licensed to Big Package Clothing Co. and are protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to use the Services for personal, noncommercial shopping purposes.

Without our written permission, you may not reproduce, distribute, modify, sell, exploit, scrape, data-mine, reverse engineer, interfere with, or create derivative works from the Services; remove ownership notices; use our marks; access the Services through unauthorized automated means; or use the Services or content to train an artificial-intelligence model, except where such restriction is prohibited by law.

9. User Content and Feedback

If you submit reviews, photographs, suggestions, or other content (“User Content”), you represent that you own or control the necessary rights, that the content is accurate, and that it does not violate law or another person’s rights. You grant us a worldwide, nonexclusive, royalty-free, transferable, sublicensable license to host, reproduce, adapt, publish, display, distribute, and use that User Content to operate, improve, and promote the Services, subject to our Privacy Policy and applicable law.

We may remove User Content that we reasonably believe is unlawful, infringing, fraudulent, abusive, or inconsistent with these Terms. We are not obligated to maintain User Content in confidence, compensate you for it, or respond to it.

10. Prohibited Conduct

You may not use the Services to violate law or another person’s rights; submit false or misleading information; commit fraud; distribute malware; interfere with security or operation; harvest personal information; impersonate another person; send spam; circumvent access controls; or harass, threaten, or harm others. We may restrict access for violations.

11. Third-Party Services and Shopify

The Services may contain links to, integrations with, or tools supplied by third parties. Their services are governed by their own terms and policies. To the fullest extent permitted by law, we are not responsible for third-party content, acts, omissions, availability, security, or products.

Shopify provides the ecommerce platform but is not the seller of products purchased from us. Transactions are directly between you and Big Package Clothing Co. To the fullest extent permitted by law, you release Shopify and its affiliates from claims arising solely from your transaction with us, without limiting any rights you may independently have against Shopify under applicable law.

12. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS NOT EXPRESSLY STATED IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, DURABILITY, AND NON-INFRINGEMENT.

THIS DISCLAIMER DOES NOT EXCLUDE ANY EXPRESS WARRANTY WE PROVIDE, ANY WARRANTY OR CONSUMER GUARANTEE THAT CANNOT LAWFULLY BE EXCLUDED, OR LIABILITY FOR FRAUDULENT MISREPRESENTATION.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BIG PACKAGE CLOTHING CO. AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, OR DATA; OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICES, PRODUCTS, OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO A PRODUCT, THE SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM OR (B) US$100.

THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, WHICH MAY INCLUDE LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, FRAUD OR FRAUDULENT MISREPRESENTATION, BREACH OF NON-WAIVABLE PRODUCT-SAFETY DUTIES, OR NON-WAIVABLE CONSUMER RIGHTS. Some jurisdictions do not allow certain exclusions or limitations, so some of this section may not apply to you.

14. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Big Package Clothing Co. and its owners, officers, employees, affiliates, agents, contractors, and service providers from third-party claims, liabilities, losses, damages, judgments, and reasonable legal fees arising from your (a) material breach of these Terms; (b) unlawful conduct; (c) infringement or violation of another person’s rights; or (d) misuse, unauthorized alteration, or unauthorized resale of a product. This obligation does not apply to the extent a claim was caused by our negligence, willful misconduct, breach of these Terms, or violation of law, or where indemnification is prohibited by law.

15. Dispute Resolution for U.S. Customers

Please read this section carefully. It affects your legal rights.

Informal resolution

Before filing a claim, you and we agree to send the other a written notice describing the dispute and requested relief and to attempt in good faith to resolve it for 30 days. Notices to us must be sent to pescubusiness@gmail.com. This requirement does not prevent either party from seeking urgent injunctive relief or filing an eligible claim in small-claims court.

Binding individual arbitration

Except for eligible small-claims matters, claims concerning intellectual-property rights, or claims for urgent injunctive relief, any dispute arising from or relating to these Terms, the Services, or a purchase will be resolved by binding arbitration on an individual basis under the Federal Arbitration Act. The arbitration will be administered by the American Arbitration Association (AAA) under the applicable AAA Consumer Arbitration Rules then in effect. The arbitrator may award any individual remedy a court could award. We will pay arbitration fees to the extent required by the AAA rules or applicable law.

Class-action and jury-trial waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WE WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION. If the class-action waiver is found unenforceable for a particular claim, that claim must proceed in court and not in arbitration.

Right to opt out

You may opt out of this arbitration section by emailing pescubusiness@gmail.com within 30 days after first accepting these Terms. Include your full name, the email used for your order, and a clear statement that you opt out of arbitration. Opting out will not affect your purchase or any other provision of these Terms.

16. Governing Law and Venue

Except as governed by the Federal Arbitration Act and without depriving consumers of mandatory protections under the law of their habitual residence, these Terms are governed by Washington law, without regard to conflict-of-law principles. Any dispute not subject to arbitration or small-claims court must be brought exclusively in the state or federal courts serving Clark County, Washington, and each party consents to their jurisdiction. This section does not prevent a consumer from bringing a claim in another forum where applicable law gives the consumer a non-waivable right to do so.

17. Changes to the Services or Terms

We may change or discontinue parts of the Services. We may update these Terms by posting a revised version and effective date. Where required by law, we will provide additional notice or obtain consent. Changes apply prospectively and do not alter a dispute that arose before the revised Terms became effective unless both parties agree.

18. Termination

We may suspend or terminate access to the Services for a material violation of these Terms, suspected fraud, unlawful conduct, security risk, or as otherwise reasonably necessary to protect us, our customers, or third parties. Provisions that by their nature should survive termination—including ownership, disclaimers, liability limitations, indemnification, dispute resolution, and governing law—will survive.

19. General Terms

If any provision is held unlawful or unenforceable, it will be enforced to the maximum lawful extent and severed only to the extent necessary; the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver. These Terms and the incorporated policies are the entire agreement regarding the Services and supersede prior agreements on the same subject. You may not assign these Terms without our consent. We may assign them in connection with a merger, reorganization, sale of assets, or transfer of the business, subject to applicable law. No third party has enforcement rights under these Terms except as expressly stated.

20. Contact

Questions about these Terms may be sent to:

Big Package Clothing Co.
Email: pescubusiness@gmail.com

We may provide a non-residential business mailing address or other identifying information when required by applicable law. Please do not send returns without first contacting us and receiving return instructions.